Customer story
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Functional Nutrition is one of Europe’s largest vitamin and nutritional supplement retailers. Supplement Hub is Functional Nutrition’s direct to consumer brand. When Functional Nutrition started to grow Supplement Hub, they turned to a headless architecture for more flexibility and agility.
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Functional Nutrition looked for a solution that could support Supplement Hub’s growth, developer dependencies, and enable them to quickly build content-rich, unique storefronts with ease.
The results
The challenge
Functional Nutrition started in the United Kingdom in 2007. Supplement Hub, its direct-to-consumer brand, launched in 2018 to make getting and staying healthy as simple as possible. Soon after launching, the business started to grow rapidly within and outside of the UK. To meet the surging demand, Functional Nutrition wanted to create localized stores for Supplement Hub.
Local stores meant everything from local languages to payment options and shipment providers. However, this did not seem possible with their current Shopify theme solution. In addition, every single change on their storefront required help from technical people, which slowed down the time to market and increased IT costs.
Functional Nutrition’s leadership became interested in adopting a headless architecture when they learned it could help them spin up multiple storefronts from a single code base, increase site speed, and time to market, and build content-rich and unique storefronts.
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The Solution
Functional Nutrition decided to use Shopify for Supplement Hub's backend functions (such as payments, inventory, and customer data, etc.) and use Instant Commerce to build storefronts. With our storefront builder, Supplement Hub was able to build and launch its first headless storefront within two weeks.
Thanks to Instant Commerce, their in-house content and marketing team can now focus on building and optimizing pages without waiting on technical support. And, their tech team can now focus on integrating best-in-class tools and building new functionalities without having to build API integrations from scratch or worrying about the underlying deployment architecture and middleware components.
The Instant Commerce platform made it possible to build a headless storefront in an easy way. With our new tech-stack it's easier for us to expand and adapt to local markets.
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Robert van Hunsel
Chief executive officer EU & ROW Functional Nutrition
Tech-stack
Supplement Hub integrated various tools into the Instant Commerce API layer to create superior shopping experiences across its storefronts.
Shopify: eCommerce platform for backend functions such as order management system, PIM (Product Information Management), Payment, WMS, Promotions
Algolia: AI-based site search with instant results, typo tolerance and analytics
Storyblok: headless content management system
Gorgias: help desk for eCommerce brands to manage all your support in one place.
Google tag manager: Tag management solution
Trustpilot: online reviews platform.
Klaviyo: unified customer platform for email, SMS, and more.
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